Opportunity Awaits

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

As an Investigations Manager, you play a crucial role in ensuring that Worldline does not do business with any unlawful or fraudulent clients. You are also responsible to protect the company’s reputation and ensure we are not involved in any money laundering or other unlawful activities. As if you are a true detective/investigator, you conduct thorough research using external tools and sources. You will analyse KYC (Know Your Customer) and unearth all and any information that indicates that something is not adhering to the law, our policies, or the policies of our acquirers.  

In this role you report directly to the Team lead of Investigations.Within the AML Team, the Investigations Manager plays an important role when boarding new Merchants and to provide oversight of the existing Merchant portfolio. The team is mainly located in The Netherlands; however, our stakeholders are all over the world. We are all hard-working, knowledgeable, dedicated, experienced, and fun individuals who look forward to having you on board and helping you to get up to speed. We are an open team and value continuous knowledge sharing among team members as we strive to become better every day. At the same time, having fun is important and bonds us as a team.

Day-to-Day Responsibilities​

• Conduct underwritings on new and existing merchants where apart from ensuring to have a complete KYC file also specifically is looked at business models, business practices and liability periods.
• Ensure the merchant complies with Worldline’s policies and that of its acquirers (card schemes).
• Work closely with Compliance, Credit and Sales Team when reviewing Merchants or working on specific requests.
• Maintain and update data in databases to keep high standard level of monitoring.

What We Are Looking For

• University degree in appropriate field of study.
• 3-5 years of relevant experience in CDD, KYC management and underwritings.
• Great affinity with IT and IT-related projects and e-Commerce
• Excellent Business English and verbal skills.
• Attention to detail/accuracy
• Good time management and task management skills
• Situational analyses and problem-solving skills
• Customer orientation/organisation awareness.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Use your 29.5 holiday days, based on 40 work hours, to enjoy some time off and recharge!
• On target bonus based on your personal performance and the company results.
• We pay for your commute when working from the Worldline office.
• We offer flexible working hours, so you can adapt to your personal circumstances. Working from home is possible too!
• We care for your health. Enjoy the discount on your Health insurance!
• You become a member of our pension scheme. Next to the savings we make, you have the option to make savings for when you retire!
• Joining the big-league means entering a world of knowledge and wisdom for you to opt-in to. Connect with likeminded colleagues, learn from the best and grow!