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Opportunity Awaits

Opportunity Awaits

Business continuity Coordinator/Specialist

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Date posted 03/17/2022 Location Marano di Napoli | Italy, | Italy, Amsterdam | Netherlands, Frankfurt am Main | Germany, Bezons | France, Paris | France, Rome | Italy, Milan | Italy, London | United Kingdom, Utrecht | Netherlands, Brussels | Belgium, | Belgium, Cernusco sul Naviglio | Italy Company WorldLine

Worldline is looking for Business continuity Specialist/Coordinator to join our Group Business Continuity & Resilience Department, to ensure Enterprise resilience and continuity of key services in case of major disaster or crisis situation.  Global Resilience Department covers the following areas:

  • Business Continuity & recovery

  • Technology Continuity/ IT DR platforms

  • Crisis Management

  • 3rd Party & Partner Resilience

  • Testing & Exercising

  • Strategy and reporting

Business Continuity role reports to Director, Group Head of BC & Resilience and collaborate with GBLs and local entities BC teams to ensure we maintain an efficient and effective solutions and plans

The position will also work closely with peers from the GBLs and support functions to continue to build a best in class resiliency.

The role will be in charge to design, coordinate and monitor Business continuity & Resilience approach and bring awareness to the key risks, develop response guidelines to mitigate key business impacts and to respond to significant disruptions 

    Key duties and responsibilities:

    Overall role:

    • Develop and design global framework, standards and strategies to ensure effectiveness with GBLs and to enhance Business continuity, Disaster Recovery (IT) plans and documentations (when applicable)

    • Oversee and coordinate response strategies for key scenario (IT Platform, Business Operations, Cyber, etc.)

    • Acts as a key driver and ensures completion of associated Business Continuity requirements 

    • Prepare and maintain ISO22301 certification,

    • Enhance crisis management plan and tool arrangements

    • Coordinate and support on the development of transversal initiatives including response plans for key scenario (ie. 3rd party outage, ransomware, DC outage, etc.)

    • Identify compliance with evolving requirements and industry standards

    • Oversee Critical notification tool utilization and enhancement.

    • Provide support during external audit

    Expertise in the following field will be appreciated:

    Technology/IT DR continuity:

    • Enhance, framework and guidelines in line with best practices and international standard requirements

    • Challenge IT DR effectiveness and provide support/expertise when required

    • Animate and coordinate IT DR community initiatives

    • Identify critical third party and key interdependencies and perform self-assessment

    • Work and align with Business lines to ensure disaster recovery solutions are aligned, in place, maintained, and tested as part of the regular operational life cycle.

    Platform Testing and exercising:

    • Define annual testing plan and monitor test reporting with GBLs and including improvement plan for global reporting

    • Enhance IT Testing framework and guidelines 

    • Report on BC testing program by participating actively in testing scenarios and improving business continuity/IT DR platform overall maturity and requirements 

    • Collaborate closely with GBLs and local entities to gain efficiencies in conducting testing as part of Business continuity framework

    Desired Competencies:

    • Experience in Business continuity,IT DR  continuity,  crisis management and Resilience to challenge key business areas, Platform/IT departments, Crisis communication, and external providers

    • Proficiency in testing and challenging plan effectiveness

    • Required certification in Business Continuity field: ISO 22301, CBCP, CBCI, …

    • Self-starter, flexible and goal-oriented

    • Good understanding of local regulations linked to Resilience and Business Continuity

    • Customer and Business mindset, well-organised with strong problem solving and ability to work in a team

    • Enjoy working in a multi-cultural and international team

    • Familiar with working in a matrix environment

    • Ability to influence Operational Director level and decision-maker

    Education Qualifications / Experience Requirements:

    • Master degree of Business Administration, Management Information systems or similar qualification level

    • Certification highly recommended on Business Continuity ISO 22301, CBCP, CBCI, …

    • Overall career experience of 5-7 years with expertise in Business Continuity/Recovery, IT Recovery (DR), Crisis management and 3rd party Resilience preferably in Financial services

    • Risk Management approach and mindset

    • Management consultancy experience with first experiences within a company

    • Experience in Banking & Payments Institutions is a plus (e.g. payment services, credit cards, consumer finance, transaction banking, financial services, etc.)

    • Strong interest in Financial Technology or Digital companies (Fintech)


    • Excellent command of English (verbal and written)

    • Another EU language is a plus (French, Dutch, German, etc.)

    Apply Now

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