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Opportunity Awaits

Opportunity Awaits

Solution Product Manager

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Date posted 10/03/2022 Location Brussels | Belgium, Zaventem | Belgium, | Belgium Company Ingenico

Solution Product Manager

The opportunity

We’re looking to hire a  Point of Sales (POS) Solution Product Manager who will be in charge of different solutions across the POS terminal portfolio. The position of Solution Product Manager is within the TSS (Terminals, Solutions & Services ) organization. The mission of TSS is to be the most trusted technology partner enabling the ecosystem in the new world of payments acceptance.

The Solution Product Manager is at the center of the organization to define new solutions, defend them and make them available to the entire organisation. The role holder has a strong curiosity about technology and enough knowledge to elaborate on solutions with R&D teams. Thanks to their presentation abilities, they can defend a case to higher management and promote their solutions across the organisation. They are in regular contact with global regions to follow up on the evolution of the market, collect requirements and present the evolutions of solutions. You’re our ideal candidate if you have already a good understanding of the payment ecosystem, experience in scaling businesses across multiple geographies and experience in driving digital transformation in global companies.

In this role, you will report to the Head of Telium POS Solution Management in the Global Solution Development Division (GSD). The Ingenico Products & Solutions are developed in the GSD Divisions and commercialised worldwide through the different Regions.

About the team

The TSS product portfolio for Point of Sales (POS) products is divided into different product lines in order to propose a complete range of products covering all segments of the market. These products are equipped either with an Android platform (Axium products) or with a proprietary operating system (Tetra products). For 2 years, TSS has engaged in a deep transformation program aiming at giving more value to Software and Solutions. The Solution Product Manager will play an important role in this transformation by contributing to the design of the Solutions that will be proposed in the future on its POS devices. We are always looking for new and innovative ways to improve our product proposition and build excellent solutions. The team consists of 5 people working on product definition, requirements, marketing, and presentation of the solutions to our global colleagues. You will work closely with the R&D and communication team, the management and your peers in the main 4 regions of the World.  

Your day-to-day responsibilities include

The product manager in charge of Solutions will be responsible for the management of different software tracks that are covering the POS product range.

  • Software Development Kit (SDK) management for the Tetra product family:
    • Coordinate and publish the monthly roadmap
    • Align with the Project management team
    • Validate SDK evolution requests
    • Communicate with the regions
    • Global on-terminal API: library implementing APIs for payment integration in a 3rd party application or in a host device

  • Payment Reference Design for Tetra product family
    • It is a platform-agnostic set of software components
    • Define the global strategy and priority roadmap
    • Communicate with the regions
    • Own the software evolution request process (including requests from all regions)
    • Align with the Android product

  • Portfolio transversal topics
    • Coordinate the cross-portfolio topics such as PCI & EMV with the product managers of the team
    • Coordinate the information to be published on the Ingenico Partner extranet
    • Apple & Android Value Added Services applications

  • Product Management representative for Merchant Services (MS) Division
    • Handle new demands (product evolutions) coming from MS
    • Define the product strategy and manage the end of life and the migration to new solutions together with MS (in the context of the United project)

Signs of success

A successful hire supports and accelerates our solution offer by doing what they do best: defining and deploying solutions that are in line with our POS product strategy. Moving from a one-off sales model to a more recurring revenue model. Through collaboration with other departments in the business, they will build our reputation as a trusted partner and thought leader in the online payment space.   

  • Bringing new ideas and solutions
  • Having a good network in the organisation
  • Understanding the customer needs, the competitive landscape and market forces and the ability to uncover opportunities for creating new (or enhanced) solutions thanks to software development
  • Communicating effectively both internally and externally

Skills we can't do without:

Our new hire will be the reference person for the Solutions that we’re making available for the regions and those are the skills they need:

  • Defining and specifying the relevant software solution required by the business
  • Substantial knowledge in product management and in the product lifecycle management (product readiness, commercial readiness, operational readiness, end of life)
  • Ability to respond to challenges including the delivery of global cases, marketing plans, requirements and solutions definition, and requests for proposals
  • Motivation and passion for working closely with the engineering software team to ensure delivery of the software components
  • Proven ability to influence cross-functional teams without formal authority
  • Ability to take the appropriate initiative to move on
  • Excellent written and verbal communication skills: French, Dutch & English

Skills we'd like:

It would be great if you have the following skills, too:

  • Experience as a Product Manager or Product Marketing Engineer
  • Use to work in an international environment
  • Knowledge of payment technology and industry is a plus
  • Good grasp of business and finance concepts
  • Demonstrated success with Software Lifecycle Management process
  • Ability to learn quickly in a dynamic environment
  • Excellent & creative problem-solving skills
  • Excellent teamwork skills
  • Strong affinity for IT tools and systems
  • Good knowledge of MS Office

Apply Now

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