Associate Director-Networks

[Mumbai-Maharashtra]

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

Managing stakeholders, ensuring to collaborate, understand the requirement  to work effectively  and achieving the objective on common ground under win-win situation for both  by providing technical consulting and advisory services to cross functional teams

Day-to-Day Responsibilities​

• Involvement in projects, maintenance activities, DR Drills, implementations, etc.
• Impart Trainings to the team to enhance their expertise & gain other domain knowledge. Act as Trainer for Trouble Shooting & Support.
• Set Roles & Responsibilities for team and Work towards zero escalation plan. Assign project modules to groom them to next level. Develop good relationship with users, peers and engineers. Perform complete Analysis for regular improvement
• Administration & Management of NW Operations  Management 24x7
• IT Budgeting & Planning with CAPEX & OPEX Model
• IT Risk Analysis, Capacity Planning, Forecasting, Streamlining, Improvement on Technical front, develop and adapt any ideas that bring IT services to higher level
• Understanding the RFP, provide the Pre-bid queries, and creating solution as per RFP requirement along with deployment.
• Managing the MIS, billing and renewals on day-to-day basis for Network Team
• Managing and adherence of Problem Management as per Global standards
• Handling scheduling of employees and related personnel issues including day-to-days issues/escalations from different processes within the company.
• Facilitates weekly review/meeting with in the team by setting up the agenda of current/ongoing/most frequently issues/incident happening to discuss for better resolution with input from all team members.
• Motivates team to work together in the most efficient manner. Assist, Plan and Coordinate with team for regular check of IT infrastructure for potential problems/issues/bottlenecks and work the department.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• You can Own and participate in undertaking routine Preventative measures.
• You've got substantial knowledge VPN Configuration / Troubleshooting, Routing / Switching & it’s troubleshooting.
• Ability Managing stakeholders, ensuring to collaborate, understand the requirement  to work effectively  and achieving the objective on common ground under win-win situation for both  by provide technical consulting and advisory services to cross functional teams
• Motivation and passion for Training and Mentoring Level 1 network engineers and other staff as necessary.
• Excellent Troubleshooting of network related incidents (link outages, peer outages, router/switch/firewall hardware failures, multicast and broadcast issues, network performance issues). You master CCNA & CCIE or CCNP
• X-X years working in 16-18 Years of experience into networking BSFI Domain.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Work from home option (T&C)
• Free private medical services
• Referral bonuses for new hires recommended by you.
• Full access to the “Learning” platform

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.