Mainfream Dev Support Engineer
Pune

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

At Worldline, our technology addresses the persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly skilled Mainfreame Dev support Engineer who has a creative mind and passionate about delivering quality code, then get ready to join our company!We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.

Day-to-Day Responsibilities​

You have profound (minimum 2 years) experience in an 3rd Level Application Technical Support role working with complex applications which are coded in mainframe COBOL, CICS, JCL in an IBM Z/OS mainframe environment Communicate with stakeholders on a day to day basis via telephone and email in a clear, courteous and professional mannerDemonstrable experience of delivering to tight deadlines under pressure without supervision. Particularly in a 24x7x365 support environment.Awareness and appreciation of potential functional/technical/commercial implications of issues or decisions that are being made, and the ability to clearly explain these to the Customer.Analytical ability in being able to resolve incidents and clearly document both the root cause and the steps taken to ameliorate the cause.Creating, executing and documenting test scripts for fixes and enhancements (e.g. unit, system, regression, integration testing)

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

You have solid knowledge of at least one of the following:

• NATURAL II
• ADABAS direct calls from COBOL
• Mainframe Assembler
• PL/1
• Integration of Mainframe applications with IBM MQ

You have experience of using:

• Diagramming tools such as Visio or LucidChart for documenting application data flows.
• Configuration Management tools
• ServiceNOW (or equivalent)
• Mainframe test tools such as CA Intertest, IBM Debug for z/OS

You have an understanding of

• UK rail operations
• ITIL processes

You have an interest in learning new technical skills since there may be opportunities to cross-train in future

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.