This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

At Worldline, our technology addresses the persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.

Day-to-Day Responsibilities​

• Leading the change management activities within a structured process framework.
• Designing the strategic approach to managing change and support operations that fall within the domain of change management.
• Evaluating the change impact and organizational readiness to limit potential risk.
• Supporting training and communication as part of change management. Activities may include designing or delivering specialized training resources to appropriate userbase.
• Evaluating the risk of change and providing actionable guidelines on reducing the impact.
• Evaluating resistance in adopting the change at the user, process, and technology level.
• Managing the change portfolio, which allows the organization to prepare for and successfully adopt the change.
• Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk.
• Conduct post-implementation reviews to assess the decisions and performance related to the change request.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Knowledge of change management tools and methodologies
• 6+ Years of relevant experience
• ITIL Knowledge with excellent communication skills
• Ability to take influential decisions
• Problem-solver Adaptability and flexibility to manage ambiguity 24/7 Environment
• University Degree or Information Technology Diploma
• Three years of professional work with experience in technical computer knowledge (Hardware, OS and Application) or Help/Service Desk

Skills we’d like:

• Knowledge of IT hosting environments
• Experience of Agile working

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.