Product OwnerApply Now
Who are you? As an key member of your Squad, you bring your delivery know-how, analytical skills and product mindset to lead the delivery direction and prioritsation the team so that the delivery plan is executed effectively. At any time, you may be across multiple global initiatives, workstreams and in some cases, multiple Squads.
There’s no one way to be a Product Owner, but if you’re delivery-obsessed and payments minded, we’ll want to hear from you! We’ll be keen to hear your thoughts and experiences in problem solving, prioritisation and decision making, understand your style of communicating and working with stakeholders, your understanding of payments, products (both technical and GUI), Agile methodologies and delivery tools.
More about us
We are the biggest payments company you’ve probably never heard of. How big? How about the 4th largest payments company in the world! The biggest player in Europe, we are growing internationally, and Australia is one of our primary expansion markets.
Although Worldline is a huge company (20,000 strong world-wide), you will be joining a division in Australia still small enough to feel like close family. In fact, that’s the word that lots of our team use to describe us. This is a non-negotiable part of who we are, and we are after people that have this at the top of their employer shopping-list. Did we mention we’re also a certified Great Place to Work®?
What can you achieve with us? We make payments easy for customers big and small by innovating payment technologies and experiences for merchants, partners . We are the company that powers your favourite online store, lets you pay your mobile phone bill online, donate to your favourite charity, or pay your rent securely.
A vast majority of this role will be to deliver payment journeys and merchant experiences onto the global Worldline Online Payments platform, across API, hosted payment pages and web-based merchant products.
What your Day-to-Day could look like:
· Analyses and Prioritises: all demands and activities for your Squad according to business needs considering time-to-value in an open and transparent way across initiatives. You help the business navigate ‘What must we do?’, ‘What should we do?’ and ‘What could we do?’, translating these business demands into a single backlog:
o Product Roadmap Initiatives: Collaborates with Product Managers and other Product People to anticipate and validate both macro and iterative needs of the customers and users. Validates Product Ideas and shapes them into clear Product Visions, Goals and valuable customer propositions for inclusion on the Product Roadmap. Analyses and understands industry and customer problems and competitor offerings to inform the capabilities delivered.
o Business & Operational Initiatives: Works with Other Business Stakeholders around the organisation to manage the demand and expectations of your Squad in relation to deliver to their needs.
· Delivers in Agile: collaborates with the Technical and other Product-informing stakeholders to lead the Squad’s priorities and activities, leveraging the Agile concepts that work best in our context for velocity, continuous improvement and culture benefits:
o Sets Direction: prioritising the Product Backlog in accordance with the Product Roadmap to ensure time-to-value delivery is maximised at every increment. You direct the Squad as to what is important and requires focus now, what is coming up next and what is noise and not deserving of attention.
o Clarifies Expectations: Works closely with the Squad to ensure that functional requirements are understood and transformed into working code. This includes educating the Squad on business topics and industry learnings, conveying and explaining User Stories in the context of the User Journey, Acceptance Criteria and other nuances.
o Drives Execution: Implements desirable Agile techniques into the Squad’s working rhythm to remove hindrances, elicit progress and continuously improve ways of working.
o Enables Stakeholders: Engages closely with stakeholders across the business to manage expectations and the delivery to their needs
· Custodianship: manages the ongoing operations of the Product Custodianship, including the production and maintenance of documentation for both new and existing products and supporting stakeholder initiatives requiring your Product expertise.
How we think you’ll succeed:
· Display a strong understanding of:
o the payments market, the industry and verticals,
o the customer segments, users and User Journeys,
o competitor products,
o product and technology challenges, drivers and levers,
o Product methodologies and practices,
o Agile methodologies and development practices.
· Make effective prioritisation decisions and balance trade-offs to meet business goals.
· Illustrate and articulate decision-making processes (and assumptions) clearly.
· Anticipate the broad and varied needs of the business stakeholders and their teams to enable free-flowing and effective working relationships.
· Communicate openly and proactively communicator to diverse stakeholders.
· Lead discussions to resolve complexities and complications, sometimes with little to no starting information.
· Lead a culture of maturity and discipline by example.
· Identify and manage risks and impediments visibly.
· Manage priorities effectively to maintain focus on the most-valuable tasks at hand.
· Leverage key cross-team cooperation and resources to drive beneficial business outcomes.