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Senior Collection Specialist

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Date posted 01/09/2024 Location Warsaw | Poland Company Worldline

Senior Collection Specialist 

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity:

At Worldline, our technology addresses the persistent challenges of the payment world. We’ve established ourselves as a leading developer of creative software solutions for enabling a cashless society. If you are a highly skilled, Senior Collection Specialist  then get ready to join our company. We have many passionate and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, create excellent solutions, and grow customer Satisfaction. We are looking for an organized, innovative, process-driven colleague to be welcomed to our team.

Your day-to-day responsibilities include:

  • Contacting Key Accounts regarding unpaid invoices and payments
  • Maintaining excellent customer relationships
  • Creating reports in MS Excel to meet customers’ needs, combining data from various systems
  • Close cooperation with Key Account Managers and Accounting to ensure best service quality
  • Reconciliation of customers' accounts
  • Setting priorities to achieve the best collection results
  • Participating in process improvements and new initiatives

Skills we can’t do without:

  • Very good verbal and written communication skills in English 
  • Additional language French, German or other would be a plus 
  • Good working knowledge of MS Office and databases, especially MS Excel 
  • Ability to work with different groups of stakeholders from various countries
  • Attention to detail and focus on results 
  • Excellent communication and interpersonal skills  
  • Problem-solving and critical-thinking 
  • Team player with self-discipline and ability to work on his/her own 
  • Proactive approach, always looking to improve current processes 
  • Comfortable working with targets and deadlines

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

  • Annual bonus,
  • Free Private medical care,
  • Co-financing sports card,
  • Life Insurance
  • Meal and transportation vouchers,
  • Be part of a company guided by a strong purpose to do good and recognized as the top 1% of the most sustainable companies in all sectors worldwide,
  • Work with inspiring colleagues and be empowered to learn, and grow.

We are on an exciting journey toward the next frontiers of payment technology, and we look for big thinkers, people with passion, a can-do attitude, and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society. With an empowering culture, strong technology, and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Apply Now

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