Your day-to-day responsibilities include:

• Work closely with Account Managers and Customers to facilitate Statement of Work/business requirements for projects.
• Work closely with R&D team to produce Statement of Work, effort estimates and project plan to deliver on Statement of Work.
• End to End project management and delivery of project with high level of customer and stakeholder engagement, risk and issues management to deliver on-time and budget.
• Work closely with R&D team and other functions to deliver on project artifacts and ensure Ingenico’s Standard Operating Procedures are followed.
• Track and report progress of projects both internally and externally
• Manage customer escalations with local, regional, or global teams to resolve project roadblocks to ensure project is delivered as planned
• Work closely with Account Managers, R&D and Finance team to provide revenue forecast based on delivery milestones
• Contribute to resource and capacity planning
• Identify process improvement opportunities & take ownership towards continuous improvement to benefit project delivery practices

Skills we can’t do without:

• 5+ years’ experience in software delivery Project Management roles preferably in Payments industry.
• Experience working with one or more project methodologies such as Scrum, Kanban or Waterfall
• Strong verbal and written communication skills
• Leadership skills to keep project resources motivated
• Time management skills to juggle multiple tasks and initiatives
• Effective project scope and change management
• Effective project Risk and Issue management
• Efficient project budget management

Skills we’d like:

• Knowledge of the Indian payments industry and standards will be beneficial
• Experience in Android software development projects will be preferred.
• Calm under pressure & ability to work on multiple projects to manage time and deliverables
• Empathetic to stakeholder needs
• Effective communicator at all levels
• Self-motivated with a positive outlook
• Team player
• Curious about what drives customers’ needs
• Able to drive/conduct meetings
• Always looks for improvements