Operation Engineer TP (m/f/d)Apply Now
Worldline wants to do its best to help Ukrainian talents forced to flee their country. With our Fast Track hiring process, immigration support, and mental health services, we are reaching out to you and look forward to welcoming new, talented colleagues to Worldline.
As Operation Enginee, your role is to lead, motivate and support the team in an international context within a time-sensitive and demanding environment. You will maintain cohesion with other teams within Core Operation Services department and you will build a strong networking with a wide range of stakeholders of any IT professions. You will ensure operational excellence of IT services promoted in production.
Your day-to-day responsibilities include
Manage human resources and all inherent tasks, develop people empowerment.
Challenge continuously the monitoring strategy for the whole company
Optimize and industrialize the way customers consume our services with a budget oriented mindset
Develop, implement, and maintain quality insurance protocols
Ensure integration of new services or new WL companies into our standards
Ensure the correct escalation to upper management and follow-up on Operational risk
Follow and report progress with key metrics on international projects related to the core services we deliver
Skills we can't do without :
University degree in Computer Sciences/ Computer Engineeging or equivalent,
3 years experience in operations management
Deep knowledge and hands-on experience with
managing a team in an international context
critical IT production environment
Good and effective communication and leadership skills
Decision-making and stress tolerance
Critical thinking and problem solving skills
Adaptablity and flexibility
Fluent in English
Open to other cultures
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